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CANCELLATION POLICY
24 hours notice is required to cancel or reschedule an appointment. Failure to cancel appointments at least 24 hours in advance or failure to show up for your appointment will result in a charge of 100% of the scheduled appointment fee. If this fee is not paid day of you will receive a statement with the balance of your massage.
If you need to reschedule because you are not feeling well or have any COVID-19 related symptoms, please contact us as soon as possible to reschedule. There will be no fee charged for cancellations due to illness.
PAYMENT
Full payment is due at time of service. We accept cash, checks & credit cards (Visa, Master Card, Discover ).
ARRIVING LATE
If you are late to your session you are welcome to receive whatever time is left in your appointment. Due to our tightly booked schedule we are generally unable to extend your session beyond your original appointment time. Regardless of the length of the service actually given, you will be responsible for payment of the full service you scheduled.
SCHEDULING
Services are scheduled by appointment only. To accommodate today’s busy lifestyle we do often have same day appointments available. However, to ensure that we are able to accommodate your preferred appointment times, we ask that you schedule with as much advance notice as possible.